Flava Coffee Co. L.L.C value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and secure your information when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information from users to provide and improve our services. The information we collect may include:
- Personal Information: This includes your name, email address, shipping address, billing information, and phone number when you create an account or make a purchase.
- Device Information: We automatically collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies, and other tracking technologies to enhance your browsing experience and collect information about your preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and personalizing our services
- Communicating with you about your account and our products
- Analysing and improving our website and services
- Preventing fraud and enhancing security
- Complying with legal obligations
- Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
3. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
4. Disclosure Shopify
We use Shopify to power our online store. Shopify provides us with a platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
5. Payment
We utilize secure payment gateways to process transactions. Your payment information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
6. Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@flavacoffee.com or mailing us at: Flava Coffee Co. L.L.L, Warehouse #1, Opposite Landscape Elements, DIP -1, Dubai, United Arab Emirates
7. Third-Party Services
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
8. Cookies
We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
9. Advertising
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services that may interest you.
10. Age of Consent
By using this site, you represent that you are at least the age of 18 years in your state or province of residence.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@flavacoffee.com or:
Flava Coffee Co. L.L.L,
Warehouse #1, Opposite Landscape Elements, DIP -1,
Dubai, United Arab Emirates
